Privacy Policy
The Nanny Collective
Effective Date: 01.03.2025
1. Introduction
Welcome to The Nanny Collective ('we', 'our', 'us'). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Laws.
By using our website, services, or registering as a nanny or family, you consent to this Privacy Policy.
2. What Data We Collect
We collect and process the following personal data:
2.1 Families (Clients)
• Full name, contact details (email, phone number, address)
• Child’s name, age, specific childcare requirements
• Employment details (for payroll purposes, if applicable)
• Payment and invoicing details
• Any preferences or notes related to nanny placement
2.2 Nannies
• Full name, contact details (email, phone number, address)
• CV, employment history, qualifications, and references
• DBS check details and First Aid certification
• Right to work in the UK (passport, visa details, etc.)
• Bank details for payment (if employed through us)
2.3 Website Visitors
• IP address, browser type, and device information
• Cookies and tracking data for website functionality and analytics
3. How We Use Your Data
We collect personal data for the following purposes:
✔ To match nannies with families based on requirements
✔ To verify nanny credentials, including DBS checks and references
✔ To process payments, invoices, and agency fees
✔ To comply with legal and regulatory requirements
✔ To communicate with you regarding our services
✔ To improve our website experience using analytics
We will NEVER sell your data to third parties.
4. Legal Basis for Processing Your Data
We rely on the following legal bases to process your personal data:
• Contractual Necessity – When processing is required to fulfill our agreement with you.
• Legal Obligation – To comply with UK employment and childcare regulations.
• Legitimate Interests – When we need to process data to operate our business effectively.
• Consent – When you voluntarily provide personal data for specific purposes.
5. How Long We Keep Your Data
We retain personal data only for as long as necessary:
• Family and nanny details: Retained for up to 7 years after the last interaction for legal and tax compliance.
• DBS and First Aid details: Retained for up to 3 years or until renewal.
• Website analytics: Retained for up to 12 months for performance monitoring.
After this period, data will be securely deleted or anonymized.
6. How We Store & Protect Your Data
We implement strict security measures to protect personal data, including:
🔒 Encrypted databases for storing sensitive information
🔒 Secure access control with limited internal access
🔒 Regular security audits to ensure data protection compliance
7. Who We Share Your Data With
We only share personal data when necessary and with trusted third parties:
• DBS check providers (to verify nanny background checks)
• Payroll & payment processors (if we handle salary payments)
• Legal or regulatory authorities (if required by law)
• CRM systems & cloud storage providers (for secure record-keeping)
We ensure all third parties comply with GDPR and UK Data Protection Laws.
8. Your Rights Under GDPR
Under GDPR, you have the right to:
✔ Access your data – Request a copy of the personal data we hold about you.
✔ Rectify incorrect data – Ask us to correct any inaccurate or outdated information.
✔ Request data deletion – Ask us to delete your personal data (subject to legal limitations).
✔ Restrict processing – Request that we limit how we process your data.
✔ Object to processing – Object to direct marketing or specific data uses.
✔ Data portability – Request a transfer of your data to another provider.
To exercise these rights, please contact us at:
📧 thenannycollective@outlook.com
9. Cookies & Website Tracking
Our website uses cookies to enhance user experience. These cookies help us:
🍪 Improve website functionality
🍪 Analyze visitor behavior (Google Analytics)
🍪 Store user preferences
You can disable cookies in your browser settings.
10. Contact Us & Complaints
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: thenannycollective@outlook.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🔗 www.ico.org.uk
📌 Last Updated: 01.03.2025